If you are having technical problems, please let us know!
Please provide us with any relevant information:
- Is the issue related to a specific advert? (If so, please provide the Advert ID)
- Are you using the app, a mobile browser, or a computer?
- If you are using a web browser, which one?
- Are you using an Apple or Android?
- Can you please provide us a screenshot or short screen recording (<10 seconds)?
Helpful information for us:
- What were you expecting to happen?
- What happened instead?
Please note that technical problems may take longer to resolve than typical inquiries. Depending on the specific problem you are facing, it could take a few hours or several days to resolve but we aim to fix most user-specific issues within 7 business days.