You can think of Pet Payments as an evolution of our older Safe Deposit service. Instead of taking a deposit from the buyer and transferring it to you, we now take the full payment upfront so that you can get a firm commitment from the buyer.
If you set a deposit during your advert upload, we will start the transfer to your account as soon as the buyer has paid. The remaining balance will be transferred after collection is confirmed.
| Type | When should you receive the payment? |
|---|---|
| Deposit (optional) | Often immediately (but can take up to 2 working days after the buyer sends their payment) |
| Balance | Immediately after the buyer confirms collections (may take up to 2 working days in rare circumstances) |
What do I need to do to receive Pet Payments?
When you receive your first payment request, we will ask you to quickly re-verify your ID and bank details to be able to receive payments. Click here to learn more.